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Terms of Service

Last updated: 26 June 2026

These Terms of Service (“Terms”) govern your access to and use of the Samba Rentals website and owner portal at sambarentals.com (the “Service”), operated by Samba Rentals (“we”, “us”, “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Samba Rentals provides a software platform that lets villa owners and property managers list their properties so they can be marketed to a network of rental booking agents, and view analytics about how those listings are viewed and shared. The Service is a software subscription; we are not a party to any rental agreement, booking, or transaction between you and any guest or agent.

2. Accounts

You sign in using your Google account. You are responsible for maintaining the security of the account you use to access the Service and for all activity that occurs under it. You must provide accurate information and promptly update it if it changes. You must be at least 18 years old and able to enter into a binding contract.

3. Listings and your content

  • You may submit property details, descriptions, photos, pricing, and related content (“Owner Content”). You represent that you own or have the right to publish all Owner Content and that it is accurate and not misleading.
  • Submitted listings are reviewed by us before publication. We may approve, decline, edit for clarity, unpublish, or remove any listing at our discretion, including content we consider inaccurate, unlawful, or inappropriate.
  • You grant us a non-exclusive, worldwide licence to host, display, reproduce, and share your Owner Content for the purpose of operating and promoting the Service and your listing.
  • You retain ownership of your Owner Content.

4. Subscriptions, billing and pricing

  • A listing is published and kept live only while it has an active paid subscription. The fee is USD $10 per listed property, per month, billed in advance and renewing automatically each month until cancelled.
  • Payments are processed by our reseller and merchant of record, Paddle.com Market Ltd and its affiliates (“Paddle”). When you purchase a subscription, your order is also subject to Paddle’s Buyer Terms. We do not store or process your card details.
  • You can cancel at any time from your owner portal or the Paddle customer portal. See our Refund & Cancellation Policy.
  • Prices may change; we will give reasonable notice of any change before it applies to your next billing period.

5. Acceptable use

You agree not to use the Service to publish false, fraudulent, or unlawful listings; to infringe others’ rights; to upload malicious code; to attempt to gain unauthorised access to the Service or other accounts; or to interfere with the Service’s operation.

6. Intellectual property

The Service, including its software, design, and branding, is owned by us and protected by applicable laws. These Terms do not grant you any right to our trademarks or other intellectual property except as needed to use the Service.

7. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted or error-free, or that listing your property will result in any bookings, enquiries, or revenue.

8. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages, or for loss of profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the amount you paid us in the three months before the event giving rise to the claim.

9. Termination

You may stop using the Service at any time by cancelling your subscriptions and deleting your properties. We may suspend or terminate your access if you breach these Terms or to comply with the law. On termination, your listings will be unpublished.

10. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, notify you. Continued use of the Service after changes take effect constitutes acceptance.

11. Governing law

These Terms are governed by the laws of the Republic of Indonesia, without regard to conflict of law principles. Disputes will be subject to the courts located in Indonesia, unless otherwise required by applicable consumer law.

12. Contact

Questions about these Terms? Contact us at support@sambarentals.com.

Terms of Service · Privacy Policy · Refund & Cancellation Policy